Guest post: 6 tips for setting up an internet business

More and more women are starting their own businesses, and entrepreneurship has become a way that mums and bloggers can earn money and create their ideal working situation. Even if you’re starting small, there are things you can easily do to grow your business. (A great organisation to get involved with is, which has just opened nominations for its annual Natwest everywoman awards.)

Twenty-five year old Annabella Forbes (pictured) started her website Bed&Fed – a network of affordable, friendly guest rooms – about a year ago, and the Guardian has said, “The home from home experience and purse-friendly cost are a winning combination!”

Here, she provides her tips on getting started with an internet business. You might also want to check out, which publishes reviews of the best tools for small businesses.

1. Get free help from

Before you even start, visit the Business and Self-Employed area of They are a fantastic free resource. 


2. Get a good company to make your website

Before you rush into getting a website made make sure the company you hire are going to do exactly what you want and not leave you with a half-baked cake. Make sure they understand your concept fully. Put together a detailed plan for them including giving them examples of the kind of things you like from what colour you want your buttons to be to what fonts you like – it’s all in the detail! A great resource for inspiration is Remember the inspiration for your site doesn’t need to just come from sites similar to yours – collect things that you like from any site you use, such as the way their navigation works, or a particular thing you thought was really useful, clear or clever.

You my also want to consider getting an iphone app made somewhere down the line – mine was made by Colin McGovern at – a great company.

3. It’s handy to have a good hosting company too

Your hosting company is also something to think about. It’s good to have one in the country that you are in so you can ring them directly if you have any questions. Even though it may cost a tiny bit more I think it is definitely worth it. I use a great website hosting company called Vidahost (based in Bath) who I would not hesitate in recommending. They are always available to help with questions 24/7 and are so quick to respond by telephone or email.

4. Be flexible in your business model

Don’t be stuck i your ways – it’s your business so you can do what you want and this is a huge advantage so use it! Though it is definitely good to have a plan as a guide do ‘think outside the box’ as you never know what might work.  Recently I started the Bed&Fed Hero scheme (an example of how my business model has changed), whereby anyone (even existing Hosts) can tell me they want to be a Hero via the website, and for each new Host who references them they earn rewards!. It has not been going long but the response has been very positive.

Probably the best piece of advice I’d give is that you should never ever stop asking anyone and everyone for their advice/opinions – you don’t have to take it all, but just keep asking (men, women, young, old, people on the bus, people in large corporate firms) as you never know what a discussion can lead to. This means you the reader too! – any ideas for me please do get in touch!

5. There are lots of things you can do to market your business that don’t cost anything

Money is an issue – obviously start-up’s don’t have a huge budget but there is lots you can do for free.

You could look into cross promotion with other small companies – Twitter is a great way of getting in touch with similar companies I have found and it also means I can pick and choose who I want to be associated with. For example I let certain companies put a voucher on my site for free (within the hosts area) in return for a little mention on their website perhaps.

You can also blog and use Facebook. YouTube is great also – I made some animated films for my website and a jingle just for fun, which gets people interested. Video is also a great way to communicate with your customers, people love the human element – have a go! In the age of huge corporations I think people are looking for businesses with a bit of spirit!

For website tutorials also use a nifty little programme called Camtasia (you can see examples of what I mean by clicking on the teapot on my website and seeing the videos there).

Need a newsletter? I recently found a great little company called TinyLetter, which is a great and really quick (and free!) way to integrate a sign up process for a newsletter into your site – literally took minutes.

6. Trademarking your idea

Your idea may not need trademarking so don’t waste your money on this if you don’t have to. If you have what would be considered a copiable brand name then it’s a good idea to look into it.

About 4 months ago a man in Belgium was buying domain names very similar to mine in order to sell them to unsuspecting buyers saying that they could trade under the Bed&Fed name. He was most definitely copying my concept but more importantly my brand which centres around the Bed&Fed name. I quickly got on to the OHIM (Office for European Trademarks) based in Madrid, who were very helpful, and recently was awarded my European Trademark for Bed&Fed which is great. You may not need a trademark for the whole of Europe however – it is possible to get one just for the UK – – it’s a good idea to search for your business name before you get a site made incase it already exists.

– Annabella Forbes, @BedAndFed

Bed&Fed – a community of ‘home from home’ guest rooms in the UK and Ireland.

Bed&Fed is now recruiting and new hosts will receive 15 months’ membership for the price of 12, plus other benefits.

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About Jennifer Howze

Jennifer Howze is the Creative Director and co-founder of BritMums. She blogs about family travel at, tweets at @JHowze and Instagrams at @JHowze. Previously, she wrote the Alpha Mummy blog at The Times and as a journalist has contributed to The Times, The Guardian, The Independent, The Wall Street Journal, Travel & Leisure, Budget Travel,, Allure, SELF and Premiere, among others. She won The Maggie Award from the Planned Parenthood Federation of America for a health article in Seventeen magazine.


  1. 13 April 2011 / 18:08

    Great tips Annabella – I wish I had read this 2 years ago and didn’t have to learn the ropes the hard way!
    EvoHosting have been superb throughout & even gave me huge discount to help me switch from my previous host in a crisis. I also use iPage for 100% green websites (powered by wind energy) so check them out if that’s important to you. Both have really easy WordPress installation as well as good control panels, email, etc etc.
    MailChimp is excellent for e-newsletters, really easy to customise and nice stats feature.
    am being attacked by toddlers but will pop by later to finish my comment!

  2. 12 October 2012 / 22:57

    Thanks for this post Annabella. Some really good tips, especially the free marketing ideas.